Parcel Protect makes it easy to review and update your exclusion settings.
How to Review Existing Rules
Go to Customise Cover, then select:
- Tags
- Supplier
- Carriers
Each section displays your current exclusions.
How to Edit or Remove Rules
- Select Edit
- Use the “X” next to a tag or supplier to remove it
- Toggle carriers on or off
- Save changes and confirm
How to Verify Exclusions Are Working
After editing:
- Create or fulfil a test order
- Visit the Shipments tab
- Confirm the order shows as Unprotected
- Hover the tooltip to see the exclusion reason
Multiple exclusions can apply to the same order, but only one reason is displayed.