Parcel Protect bills merchants once a month for their insurance premium.
Where to Find Your Invoices
In the Billing tab, you can:
- View outstanding invoices
- Pay invoices using a credit card, debit card, or bank account
- Download previous invoices
- See your full billing history
- Set up automatic payments
- Set your preferred automatic billing date for each month
How Billing Works (Automated Payments - recommended)
- Invoices are issued on the 1st of each month
- Payment is automatically processed from your nominated credit card or bank account
- You choose your billing day - any day between the 1st and the 14th of each month
- You're charged a percentage (%) of the insured value for each protected shipment*
How Billing Works (Manual Payments)
- Invoices are issued on the 1st of each month
- Payments are processed directly inside the Merchant Portal
- Invoices are due 14 days after the invoice has been issued
- You’re charged a percentage (%) of the insured value for each protected shipment*
- This centralised view makes it easy to stay on top of your insurance costs, with payment taken care of automatically.
*Insured goods shipped including freight cost. Premium rate includes applicable GST and any relevant government charges.