The Merchant Portal is your central place for managing your Parcel Protect account. It brings your shipments, cases, documents, billing details, user settings, and policy information together in one easy-to-navigate dashboard.
The portal updates automatically as your orders sync from your ecommerce store, giving you an up-to-date view of your protection activity and any customer cases raised.
What You’ll See on the Dashboard
- Total number of protected shipments
- Total insured value across recent shipments
- Case and Claim insights
- Outstanding invoices for monthly premiums
- Your data connection status
The dashboard gives you a quick snapshot of how your insurance is performing and whether anything needs your attention.